We offer a 100% money back guarantee. We also offer a FREE SIZING EXCHANGE (see below for details). If for any reason you are dissatisfied with your order you may return new, unused items for a full refund or exchange within 30 days of when you receive your order. Shipping and handling costs are non-refundable. Return shipping is the responsibility of the buyer. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Our handmade leather moccasins are guaranteed against defects in workmanship. Defective merchandise will be either replaced or repaired. Please follow the return instructions below for return authorization.

Returns or Exchanges must be made within 30 days of receipt of merchandise and must be in unworn condition for a full refund.

Sorry, returns and refunds are not given on most special orders.

If you need to return or exchange an item:

• simply login to your account
  
• View the order using the "Complete Orders" link under the My Account menu.
• Click the Return Item(s) button.

You may also call us at 207-944-1424 or email CustomerService@WassookeagMoccasins.com for return and exchange inquiries.

Return Shipping Address:

Wassookeag Moccasins
165 Ripley Rd.
Dexter, ME 04930

FREE Sizing Exchanges

Wassookeag Moccasins offers a FREE Sizing Exchange where we split the shipping costs with you, simply send back your Moccasins in unworn condition with a note to remind us of the new size that you need and we will make a new pair and even pay to ship them back to you. Wassookeag Moccasins will pay for shipping your size corrected moccasins back to you the first time only.

Sizing exchanges must be made within 30 days of receipt of merchandise and must be in unworn condition for an exchange.

If you need to exchange an item:

• simply login to your account.
  
• View the order using the "Complete Orders" link under the My Account menu.
• Click the Return Item(s) button.

You may also call us at 207-944-1424 or email CustomerService@WassookeagMoccasins.com for return and exchange inquiries.

Return Shipping Address:

Wassookeag Moccasins
165 Ripley Rd.
Dexter, ME 04930