We offer a 100% money back guarantee. We also offer a FREE SIZING EXCHANGE (see below for details). If for any reason you are dissatisfied with your order you may return new, unused items for a full refund or exchange within 90 days of when you receive your order. Shipping costs are non-refundable. Return shipping is the responsibility of the buyer. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Our handmade leather moccasins are guaranteed against defects in workmanship. Defective merchandise will be either replaced or repaired.
Returns for refund must be made within 90 days of receipt of merchandise and must be in unworn condition for a full refund.
If you need to return or exchange an item:
- simply login to your account
- View the order using the "Complete Orders" link under the My Account menu.
- Click the Return Item(s) button.
You may also email support@WassookeagMoccasins.com for return and exchange inquiries.
FREE Sizing Exchanges
Wassookeag Moccasins offers a FREE Sizing Exchange
If your new Moccasins do not fit you perfectly when you get them, no worries, we offer a free size exchange where we split the shipping costs with you … you pay to ship them back to us (in unworn condition) and we pay to ship the new pair back to you. (Free Return Shipping for USA Customers Only)
Sizing exchanges must be made within 90 days of receipt of merchandise and must be in unworn condition for an exchange.
If you need to exchange an item:
- simply login to your account.
- View the order using the "Complete Orders" link under the My Account menu.
- Click the Return Item(s) button.
or email support@WassookeagMoccasins.com for return and exchange inquiries.